We accept returns, exchanges and cancellations

Contact us within: 14 days of delivery
Dispatch items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase

To start a return, you can contact us at info@yachur.com. If your return is accepted, we'll send you instructions on how and where to send your package.

Exceptions / non-returnable items
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalised orders.

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Questions about your order?
Please contact us at info@yachur.com if you have questions or concerns about your item.